Breaking down the barriers to CASE

A discussion is presented of how organizations overcome firmly entrenched behaviors and attitudes that create the barriers to the acceptance of computer-aided software engineering (CASE). Four strategies for diffusing dissatisfaction, proposed by B. Spector (1989), are summarized. They are sharing competitive information, pointing to shortcomings in individual on-the-job behavior, offering organizational models that establish company directions and stress how far it is from its goals, and mandating dissatisfaction