Title :
The Case for Intelligent Agents Preparing for the future of care
Author :
Weagraff, Stephen
Author_Institution :
Convergys,Corp
Abstract :
This paper defines a general business and technology case for the application of intelligent agent technology to the broad business category of automated care and revenue management. Both market and technical forces are creating an environment for the widespread adoption of intelligent agent and automated reasoning and decision making systems within these areas. Two specific markets, telecom and health care are illustrated. Finally a future envisioned state is outlined and the benefits enumerated
Keywords :
business data processing; decision making; software agents; automated care; automated reasoning; decision making system; health care; intelligent agent; revenue management; telecom market; Application software; Computer aided software engineering; Decision making; Humans; Intelligent agent; Intelligent networks; Internet; Medical diagnosis; Medical services; Telecommunications; Business drivers; Intelligent Agents; Reasoning Systems;
Conference_Titel :
Computational Intelligence for Modelling, Control and Automation, 2005 and International Conference on Intelligent Agents, Web Technologies and Internet Commerce, International Conference on
Conference_Location :
Vienna
Print_ISBN :
0-7695-2504-0
DOI :
10.1109/CIMCA.2005.1631390
