DocumentCode :
1955166
Title :
A research model for collaborative value creation from intellectual capital
Author :
Hlupic, Vlatka ; Qureshi, Sajda
Author_Institution :
Dept. of Inf. Syst. & Comput., Brunel Univ., Uxbridge, UK
fYear :
2003
fDate :
16-19 June 2003
Firstpage :
431
Lastpage :
437
Abstract :
As successful organizations recognize that they need to convert their intellectual resources into customized services, the value of electronic collaboration has increased. Current efforts in managing knowledge have concentrated on producing; sharing and storing knowledge while business problems require the combined use of these intellectual resources to enable organizations to provide innovative and customized services. Within the collaborative context lies the key to creating value from intellectual assets. The use of collaborative technologies to support shared efforts give rise to environments ripe with potential for value creation. The factors that contribute to the creation of intellectual value in collaborative environments are addressed. We provide constructs and propositions for ascertaining value and conclude with a model for collaborative value creation.
Keywords :
customer services; groupware; knowledge management; collaborative value creation; customized services; electronic collaboration; intellectual capital; knowledge management; knowledge sharing; knowledge storing; Collaboration; Consumer electronics; Customer service; Educational institutions; Information systems; Innovation management; Knowledge management; Management information systems; Quality management; Resource management;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Information Technology Interfaces, 2003. ITI 2003. Proceedings of the 25th International Conference on
ISSN :
1330-1012
Print_ISBN :
953-96769-6-7
Type :
conf
DOI :
10.1109/ITI.2003.1225381
Filename :
1225381
Link To Document :
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