• DocumentCode
    1958335
  • Title

    Investigating factors affecting students´ satisfaction of university websites

  • Author

    Bairamzadeh, Sona ; Bolhari, Alireza

  • Author_Institution
    Sch. of Manage., Shahid Beheshti Univ., Tehran, Iran
  • Volume
    1
  • fYear
    2010
  • fDate
    9-11 July 2010
  • Firstpage
    469
  • Lastpage
    473
  • Abstract
    In today´s highly developed academic society, universities have recognized the importance of having websites to be able to have right academic communications. On the other hand, students satisfaction of university websites shows to some extend university web success. The aim of current study is to propose universities website satisfaction model. The survey research was conducted among 270 university students. Results of the empirical analysis confirmed that the trust of the users increase when they perceive that the system is usable. Also greater innovation was found to have a positive influence on users´ trust and satisfaction. Finally, students´ trust has a positive influence on their satisfaction.
  • Keywords
    Web sites; educational institutions; Web site satisfaction model; academic communications; student satisfaction; university Web sites; Argon; Art; Technological innovation; Usability; University website; innovation; satisfaction; trust; usability;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Computer Science and Information Technology (ICCSIT), 2010 3rd IEEE International Conference on
  • Conference_Location
    Chengdu
  • Print_ISBN
    978-1-4244-5537-9
  • Type

    conf

  • DOI
    10.1109/ICCSIT.2010.5565050
  • Filename
    5565050