• DocumentCode
    1963662
  • Title

    The effects of brand experience on customer brand loyalty: An empirical study of dairy products in the Western Liaoning Province

  • Author

    Han, Lu ; Li, Baoku

  • Author_Institution
    Sch. of Marketing Manage., Liaoning Tech. Univ., Huludao, China
  • Volume
    3
  • fYear
    2012
  • fDate
    20-21 Oct. 2012
  • Firstpage
    377
  • Lastpage
    380
  • Abstract
    The purpose of this study is to investigate the relationship between the brand experience and the customer brand loyalty. On the basis of evaluation index system of the relevant theory of brand experience and brand loyalty, through the empirical research, drawn the conclusion that brand experience toward brand behavior loyalty with attitude loyalty than toward brand behavior loyalty without attitude loyalty, but no large differentially between behavior and attitude.
  • Keywords
    consumer behaviour; dairy products; attitude loyalty; brand behavior loyalty; brand experience; customer brand loyalty; dairy product; evaluation index system; western Liaoning province; Face; Reliability; agricultural product brand; brand experience; brand loyalty;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Management, Innovation Management and Industrial Engineering (ICIII), 2012 International Conference on
  • Conference_Location
    Sanya
  • Print_ISBN
    978-1-4673-1932-4
  • Type

    conf

  • DOI
    10.1109/ICIII.2012.6339996
  • Filename
    6339996