DocumentCode
1963662
Title
The effects of brand experience on customer brand loyalty: An empirical study of dairy products in the Western Liaoning Province
Author
Han, Lu ; Li, Baoku
Author_Institution
Sch. of Marketing Manage., Liaoning Tech. Univ., Huludao, China
Volume
3
fYear
2012
fDate
20-21 Oct. 2012
Firstpage
377
Lastpage
380
Abstract
The purpose of this study is to investigate the relationship between the brand experience and the customer brand loyalty. On the basis of evaluation index system of the relevant theory of brand experience and brand loyalty, through the empirical research, drawn the conclusion that brand experience toward brand behavior loyalty with attitude loyalty than toward brand behavior loyalty without attitude loyalty, but no large differentially between behavior and attitude.
Keywords
consumer behaviour; dairy products; attitude loyalty; brand behavior loyalty; brand experience; customer brand loyalty; dairy product; evaluation index system; western Liaoning province; Face; Reliability; agricultural product brand; brand experience; brand loyalty;
fLanguage
English
Publisher
ieee
Conference_Titel
Information Management, Innovation Management and Industrial Engineering (ICIII), 2012 International Conference on
Conference_Location
Sanya
Print_ISBN
978-1-4673-1932-4
Type
conf
DOI
10.1109/ICIII.2012.6339996
Filename
6339996
Link To Document