Collaborative knowledge management by integrating knowledge modeling and workflow modeling

Recently both industrial and academic researches show great interest in knowledge management. However, users still find it hard to obtain a suitable knowledge management tool that fits for their needs. Although business requirements always change, current software systems still cannot be adapted to these changes quickly. In this paper, a framework is put forward to facilitate the design of an adaptive knowledge management system. In this framework, the structural knowledge modeling is combined with processes, which are used for ensuring the quality of knowledge acquisition in the framework. Two kinds of spaces, knowledge space and process space, and a knowledge state model are introduced. Finally, application systems based on this framework, which are being used in three real business enterprises for controlling life cycle of knowledge management in China, are discussed.