CATER: an online problem tracking facility for SLC

Author

Sass, Robert C. ; Shoaee, Hamid

Author_Institution

Linear Accel. Center, Stanford Univ., CA, USA

fYear

1993

fDate

17-20 May 1993

Firstpage

1946

Abstract

An online facility has been developed for SLC to organize and simplify the management of all problems encountered in the operation of the accelerator. CATER (Computer Aided Trouble Entry and Reporting) may be used to make the initial entry of a problem, to enter one or more solutions to a problem, to modify or closeout a problem, to generate a variety of pre-defined reports giving status and statistical summaries, and to allow anyone to browse the database. All phases of CATER can take place on the operator console, workstations, or on any ANSI compatible terminal. The user interface is designed around a menu driven windowed environment with a large amount of context sensitive help information to alleviate the need for consulting user documentation. Currently, the CATER database contains information on more than 30,000 problems entered since it went online in January of 1988. The features of the software and some implementation details are presented

Keywords

electron accelerators; failure analysis; graphical user interfaces; linear accelerators; online operation; operating systems (computers); physics computing; CATER; CATER database; Computer Aided Trouble Entry and Reporting; SLC; context sensitive help information; menu driven windowed environment; online problem tracking facility; operator console; statistical summaries; user interface; workstations; Contracts; Documentation; Hardware; Linear accelerators; Software systems; Spatial databases; User interfaces; Workstations;

fLanguage

English

Publisher

ieee

Conference_Titel

Particle Accelerator Conference, 1993., Proceedings of the 1993

Conference_Location

Washington, DC

Print_ISBN

0-7803-1203-1

Type

conf

DOI

10.1109/PAC.1993.309186

Filename

309186