Evaluation of User Satisfaction in Center of eLearning-University of Tehran

Author

Ketabchi, Elnaz ; Mortazavi, Mohamadreza ; Moeini, Ali

Author_Institution

Informatic Centre, Univ. of Tehran, Tehran, Iran

Volume

5

fYear

2008

fDate

12-14 Dec. 2008

Firstpage

536

Lastpage

539

Abstract

Information technology has an effectual role in academic learning. The numerous universities in world use it on traditional and electronic learning. Identification of effective parameters on offering eCourses is an important issue. Efficiency and effectiveness of custodian departments increase with this recognition. This paper is case study about situation of creating and offering eCourses in University of Tehran. At the first, Yi-Shun Wang framework - published at Information & Management - was selected and localized with expert viewpoints. Then, according to this framework, user satisfaction was evaluated by means of 3000 student´s opinion about 6 eCourses.

Keywords

computer aided instruction; educational courses; educational institutions; human factors; Center of eLearning-University of Tehran; Yi-Shun Wang framework; academic learning; eCourses; electronic learning; information technology; traditional learning; user satisfaction evaluation; Collaborative work; Computer science; Electronic learning; Informatics; Information management; Information resources; Information technology; Least squares approximation; Management training; Software engineering; Electronic learning (eLearning); offering eCourses;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Science and Software Engineering, 2008 International Conference on

Conference_Location

Wuhan, Hubei

Print_ISBN

978-0-7695-3336-0

Type

conf

DOI

10.1109/CSSE.2008.1513

Filename

4722958