DocumentCode
1973345
Title
Forecasting of service arrivals in a repair center
Author
Viswanathan, S. ; Feng, Yan
Author_Institution
Nanyang Bus. Sch., Nanyang Technol. Univ., Singapore
fYear
2005
fDate
1-2 Aug. 2005
Firstpage
285
Lastpage
289
Abstract
While forecasting has received considerable attention in the manufacturing and marketing literature, there has been little research on forecasting in services especially in the context of service arrivals in a repair or refurbishment center. In this paper, we propose several methods for forecasting service arrivals in a repair center. A preliminary evaluation of the alternative methods is also provided.
Keywords
forecasting theory; maintenance engineering; service industries; refurbishment center; repair center; service arrivals forecasting; Context-aware services; Demand forecasting; Economic forecasting; Globalization; Inventory control; Manufacturing; Predictive models; Resource management; Supply chains; Technology forecasting;
fLanguage
English
Publisher
ieee
Conference_Titel
Automation Science and Engineering, 2005. IEEE International Conference on
Print_ISBN
0-7803-9425-9
Type
conf
DOI
10.1109/COASE.2005.1506783
Filename
1506783
Link To Document