Title :
The Development and Present Situation of Public Service through E-Government
Author_Institution :
Sch. of Public Adm., Zhejiang Gongshang Univ., Hangzhou, China
Abstract :
Public service is the core content of e-government. The electronic public service, as a new mode, is the combination of the public service function of government and the electronic means of supply. Foreign scholars\´ study of electronic public services focused on needs analysis, specific content, performance evaluation; the domestic study focused on functional orientation, implementation and service evaluation. In comparison, China\´s research about electronic public services is relatively weak. We should put the "service orientation" throughout the e-government construction, increase the research of personalized e-services, pay more attention to the supply of electronic public services mode, and emphasize the integration of multi-disciplinary research methods.
Keywords :
government data processing; e-government; electronic public services; functional orientation; performance evaluation; personalized e-services; public service function; service evaluation; service orientation; Collaborative work; Computers; Consumer electronics; Economics; Electronic government; Internet;
Conference_Titel :
Internet Technology and Applications, 2010 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-5142-5
Electronic_ISBN :
978-1-4244-5143-2
DOI :
10.1109/ITAPP.2010.5566309