• DocumentCode
    1978860
  • Title

    Beyond technology: management expert system projects at American Express Company

  • Author

    Goldsmith, Neal M.

  • Author_Institution
    American Express Co., New York, NY, USA
  • fYear
    1990
  • fDate
    10-12 Sep 1990
  • Firstpage
    86
  • Lastpage
    87
  • Abstract
    At American Express Company, success with emerging technologies is viewed as primarily a management not a technology issue. A panel has been formed to examine the characteristics of successfully implemented innovations, the process of innovation, and the facilitators and inhibitors to innovation
  • Keywords
    American Express; expert systems; project engineering; software engineering; American Express Company; expert system projects; software development management; Appropriate technology; Artificial intelligence; Companies; Expert systems; Intrusion detection; Laboratories; Project management; Research and development; Technological innovation; Technology management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Managing Expert System Programs and Projects, 1990. Proceedings., IEEE Conference on
  • Conference_Location
    Bethesda, MD
  • Print_ISBN
    0-8186-2059-5
  • Type

    conf

  • DOI
    10.1109/MESPP.1990.122681
  • Filename
    122681