DocumentCode :
1983921
Title :
Tutorial 1: It services and the outsourcing boom
Author :
Palma, Paola Soria
Author_Institution :
T-Systems, Mexico
fYear :
2010
fDate :
22-24 Feb. 2010
Firstpage :
1
Lastpage :
2
Abstract :
Information Technologies are not currently considered as an essential organizational department in Mexico, for this reason companies known as Outsourcing Companies have a bigger demand, this is due to the lack of vision of some entrepreneurs about the way they integrate information technologies for the benefit of their enterprises. This situation generates a growing challenge among IT services outsourcing companies and for both situations, what can make the difference is a good IT services management, where ITIL® is the most prominent practice nowadays.
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Electronics, Communications and Computer (CONIELECOMP), 2010 20th International Conference on
Conference_Location :
Cholula, Puebla, Mexico
Print_ISBN :
978-1-4244-5352-8
Electronic_ISBN :
978-1-4244-5353-5
Type :
conf
DOI :
10.1109/CONIELECOMP.2010.5440810
Filename :
5440810
Link To Document :
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