Viewpoints and Issues in Requirements Engineering for Services

While service-oriented paradigm plays a more and more extensive role in software and information systems development and service-driven architectures are increasingly adopted by public and private organizations, the Requirements Engineering (RE) discipline still fails to provide approaches and techniques dedicated for this type of development. In this paper we aim to identify viewpoints and issues particular to the RE domain adapted to the service-oriented engineering context. Based on this analysis, we introduce a framework to support RE for service engineering.