Title :
A Heuristic Model of Network-Based Group Decision Making for E-Services
Author :
Chang, Wei-Lun ; Lo, Yi-Ping ; Hong, Yu-Ting
Author_Institution :
Dept. of Bus. Adm., Tamkang Univ., Taipei
Abstract :
Decision making in groups can ease personal biases which enables the participants discuss, argue and coordinate the ideas of coalitions. The final outcome of a group decision making process reaches a consensus decision. However, using one particular model should not preclude the consideration of other models or other means of assessing group decision making. This study aims to provide a Delphi-based group decision model of collective intelligence. Many research mainly focus on how to attain the consensus; however, rarely further investigate the expert selection process. Hence, this work (1) furnishes a group decision process that takes into account the people from social network, (2) empowers the collective intelligence from social network, and (3) leverages the decision effort of experts.
Keywords :
decision making; decision support systems; information services; social networking (online); Delphi-based group decision model; E-services; collective intelligence; expert selection process; group decision making process; heuristic model; social network; Creep; Decision making; Extrapolation; Information technology; Intelligent networks; Predictive models; Social network services; Technology forecasting; Voting; Winches; Delphi method; Social network; collective intelligence; group decision making;
Conference_Titel :
Information Technology: New Generations, 2009. ITNG '09. Sixth International Conference on
Conference_Location :
Las Vegas, NV
Print_ISBN :
978-1-4244-3770-2
Electronic_ISBN :
978-0-7695-3596-8
DOI :
10.1109/ITNG.2009.140