• DocumentCode
    2000302
  • Title

    Optimal Control of False Failure Returns

  • Author

    Peng, Yang ; Qiushuang, Chen

  • Author_Institution
    Nankai Univ., Tianjin
  • fYear
    2007
  • fDate
    May 30 2007-June 1 2007
  • Firstpage
    313
  • Lastpage
    316
  • Abstract
    The impact of retail price and sale service investment on customer demand and false failure return is analyzed under dynamic environment. We suppose that the firm can determine the price and sale service investment to achieve better performance. The general framework of the problem is proposed. Through the optimal control principle, the optimal strategy is obtained under two certain special conditions. The result of this paper can advise the control of false failure returns under dynamic environment.
  • Keywords
    customer services; investment; optimal control; pricing; customer demand; false failure returns; optimal control; retail price investment; sale service investment; Automatic control; Automation; Costs; Educational institutions; Failure analysis; Information analysis; Investments; Marketing and sales; Optimal control; Promotion - marketing; customer demand; price; returns; sale service;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Control and Automation, 2007. ICCA 2007. IEEE International Conference on
  • Conference_Location
    Guangzhou
  • Print_ISBN
    978-1-4244-0818-4
  • Electronic_ISBN
    978-1-4244-0818-4
  • Type

    conf

  • DOI
    10.1109/ICCA.2007.4376370
  • Filename
    4376370