Title :
Solutions for training the professional when money is tight
Author_Institution :
Program in Tech. Commun. & Inf. Design, Illinois Inst. of Technol., Chicago, IL, USA
Abstract :
With the increase in full-featured computer programs in the workplace, the demand for computer training is growing. Information specialists and documentation designers as well as researchers in user documentation are frequently asked to help solve the training problem. Using a case study, three training options are analyzed, and one approach to solving the training problem is described
Keywords :
computer science education; training; computer training; documentation designers; full-featured computer programs; user documentation; Acoustic scattering; Costs; Distributed computing; Documentation; Feedback; Hardware; Humans; Medical services; Microcomputers; Professional communication;
Conference_Titel :
Professional Communication Conference, 1993. IPCC 93 Proceedings. 'The New Face of Technical Communication: People, Processes, Products'
Conference_Location :
Philadelphia, PA
DOI :
10.1109/IPCC.1993.593891
