Title :
Cross-site writing and shared responsibilities: A team effort
Author :
Arzu, Helen P. ; Helyar, Pamela S.
Author_Institution :
IBM Programming Syst., San Jose, CA, USA
Abstract :
Sharing writing responsibilities for a set of manuals between two distinct company sites poses unique challenges. In the authors´ experience, the situation requires clear communication using electronic technology; mutually understood, accepted, and followed agreements; and dedication to teamwork. These result in timely completed manuals, as well as in camaraderie and synergy among members of the team
Keywords :
electronic mail; professional communication; technical presentation; teleconferencing; user manuals; company sites; cross-site writing; electronic communication; electronic mail; electronic technology; manuals; shared responsibilities; team effort; videoconferencing; writing responsibilities; Communications technology; Databases; Electronic mail; Graphics; Manuals; Process planning; Teamwork; Telephony; Visual communication; Writing;
Conference_Titel :
Professional Communication Conference, 1993. IPCC 93 Proceedings. 'The New Face of Technical Communication: People, Processes, Products'
Conference_Location :
Philadelphia, PA
DOI :
10.1109/IPCC.1993.593898