Title :
Expert systems in business: what makes them successful
Author :
Solis, Rafael ; Conway, Julee M.
Author_Institution :
Sch. of Bus. & Admin. Sci., California State Univ., Fresno, CA, USA
Abstract :
Factors affecting successful implementation of management information systems/decision support systems (MIS/DSS) are analyzed as to how they may affect the development of business-oriented expert systems (ES). The usefulness of some of the classical approaches for successful implementation of MIS/DSS is also questioned as to their applicability to ES. New factors affecting ES implementation success are delineated and hypothesized. Recommendations for safer knowledge engineering are provided.<>
Keywords :
commerce; decision support systems; expert systems; knowledge engineering; DIS; MIS; business-oriented expert systems; decision support systems; knowledge engineering; management information systems; Computational modeling; Computer simulation; Decision support systems; Expert systems; Information analysis; Knowledge based systems; Knowledge engineering; Management information systems; Problem-solving; Process design;
Conference_Titel :
Communications, 1988. ICC '88. Digital Technology - Spanning the Universe. Conference Record., IEEE International Conference on
Conference_Location :
Philadelphia, PA, USA
DOI :
10.1109/ICC.1988.13627
