DocumentCode
2013864
Title
Building trust in virtual teams
Author
Coppola, Nancy W. ; Hiltz, S. Roxanne ; Rotter, Naomi
Author_Institution
Dept. of Humanities & Social Sci., New Jersey Inst. of Technol., Newark, NJ, USA
fYear
2001
fDate
2001
Firstpage
353
Lastpage
366
Abstract
This paper presents a multidisciplinary study of trust development in virtual learning communities for anyone interested in improving virtual-presence interactions. First, qualitative analyses of faculty interviews are presented, showing online faculty role changes in cognitive, affective, and managerial activities. Then, faculty perceptions of online community building are correlated to theories of swift trust with a coding system and pattern analysis software. Finally, strategies for trust formation are suggested
Keywords
Internet; computer aided instruction; distance learning; affective activities; coding system; cognitive activities; faculty interviews; managerial activities; online faculty role changes; pattern analysis software; trust development; virtual learning; virtual teams; virtual-presence interactions; Communities; Computer mediated communication; Education; Electronic learning; Frequency; Instruments; Pattern analysis; Quality management; Technology management; Virtual groups;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 2001. IPCC 2001. Proceedings. IEEE International
Conference_Location
Sante Fe, NM
Print_ISBN
0-7803-7209-3
Type
conf
DOI
10.1109/IPCC.2001.971585
Filename
971585
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