A SLA conceptual framework for monitoring QoS in smart grid

The EU Climate and Energy Package, setting the 20-20-20 targets of future energy systems will change the landscape of the energy systems in Europe. A transition from monopolized controlled power network to customer oriented Smart Grid operating in deregulated energy market poses several regulatory, organizational and technical challenges. In such a scenario, multiple stakeholders coordinate to produce and deliver energy and relevant services to consumers. The intra-contractual negotiation is tightly coupled with QoS (Quality of Service). However, there is a lack of active monitoring aspect using QoS. Hence, there exists a gap to actively monitor the QoS values among all negotiated SLAs (Service Level Agreements). In order to address QoS in this setting, SLAs has been proposed as a tool. SLA framework sets up the trust and the coordination among stakeholders in a business case and relevant services with set points and agreements to be monitored. In this paper we propose a SLA framework for monitoring services in smart grid.