Title :
Fuzz data mining method and application in customer relationship management
Author :
An Chen ; Huang Tao ; Ning Chen
Author_Institution :
Chinese Academy of Sciences
Keywords :
Clustering algorithms; Computer integrated manufacturing; Customer relationship management; Data mining; Fuzzy sets; Humans; Job shop scheduling; Process planning; Project management; Transaction databases;
Conference_Titel :
Control and Automation, 2002. ICCA. Final Program and Book of Abstracts. The 2002 International Conference on
Conference_Location :
Xiamen, Fujian Province, China
Print_ISBN :
0-7803-7412-6
DOI :
10.1109/ICCA.2002.1229539