A meta-design approach to end-user development

Meta-design has been recently proposed as a technique for creating the socio-technical conditions empowering users to perform end-user development (EUD) activities. Current techniques and methodologies for designing interactive systems do not stress meta-design. In this paper, we show how the Software Shaping Workshop (SSW) methodology actually follows a meta-design approach in that the teams of designers, including end-user representatives, are supported in their reasoning on software design and development by software environments tailored to their needs, notations and experience.