Title :
Information and communication technology supported total quality management
Author :
Lobo, Stanislaus R. ; Ramanathan, K.
fDate :
31 July-4 Aug., 2005
Keywords :
Acceleration; Australia; Certification; Communications technology; Customer satisfaction; Government; Productivity; Quality awards; Quality management; Total quality management;
Conference_Titel :
Technology Management: A Unifying Discipline for Melting the Boundaries
Print_ISBN :
1-890843-11-3
DOI :
10.1109/PICMET.2005.1509706