Title :
Tourists´ Cognitions to Home Stay Service Management in Taiwan
Author :
Pang-ju, Lou ; Ru-shuo, Sheu ; Li-ren, Jia ; Jin-shui, Guo
Author_Institution :
Dept. of Tourism, Hsing Wu Coll., Taipei, Taiwan
Abstract :
In the past, setting up home stays in Taiwan was simple to meet the tourists´ demand of lodging. Now, in answering the soaring demanding about traveling quality, some home stays begin to provide better and comprehensive services. By applying Factor Analysis, we examine tourists´ demands and cognition of satisfaction to home stay service management in various parts of Taiwan. The purpose is to provide knowledge for all, not only in Taiwan, home stay owners a better understanding about the needs of tourists in order to increase their willingness to pay visits again.
Keywords :
cognition; customer satisfaction; customer services; travel industry; Taiwan; factor analysis; home stay service management; tourist cognition; tourist lodging; traveling quality; Cognition; Fires; Hardware; Internet; Medical services; Q factor;
Conference_Titel :
Information Engineering (ICIE), 2010 WASE International Conference on
Conference_Location :
Beidaihe, Hebei
Print_ISBN :
978-1-4244-7506-3
Electronic_ISBN :
978-1-4244-7507-0
DOI :
10.1109/ICIE.2010.96