The development of Knowledge Management system model in XYZ corporation

Author

Mulyono, Jonathan Aditya ; Harisno, Harisno ; Kristianto, Cornelius Nugroho

Author_Institution

MMSI Post Grad. Dept., Bina Nusantara Univ., Jakarta, Indonesia

fYear

2013

fDate

26-29 Aug. 2013

Firstpage

188

Lastpage

191

Abstract

This research was carried out with aims to develop the company KMS and provide the solution based on the existing situation. This research involved quantitative assessment in measuring Knowledge Management (KM) success and qualitative survey to analyze the company problems by using designed methodologies accompanied by data collection through surveying and interviewing several employees involved in the system development plan. The results of this research were the measurement result of KM success, result of gaps analysis, new knowledge goals at different levels, interdependence business functions in clustered matrix, organizational knowledge mapping, and KMS architecture with several updates in its services.

Keywords

knowledge management; KMS architecture; KMS company; XYZ corporation; clustered matrix; company problems; data collection; knowledge management system model; organizational knowledge mapping; quantitative assessment; system development plan; Companies; Computer architecture; Knowledge management; Software; Standards organizations; KM success; KMS architecture; Microsoft SharePoint 2010; knowledge integration; knowledge management system;

fLanguage

English

Publisher

ieee

Conference_Titel

Teaching, Assessment and Learning for Engineering (TALE), 2013 IEEE International Conference on

Conference_Location

Bali

Type

conf

DOI

10.1109/TALE.2013.6654426

Filename

6654426