Title :
How Web 2.0 communities solve the knowledge sharing problem
Author :
Allen, Jonathan P.
Author_Institution :
Univ. of San Francisco, San Francisco, CA
Abstract :
Contemporary knowledge management research assumes that people are reluctant to share their personal knowledge for the benefit of others. Yet in certain Web 2.0 communities, there is an abundance of knowledge sharing, not a scarcity. This paper explores a new approach to studying peer-based knowledge reproduction that examines the detailed socio-technical practices of knowledge sharing in the Web 2.0 world.
Keywords :
Internet; knowledge management; social aspects of automation; Web 2.0 community; knowledge management research; knowledge sharing; peer-based knowledge reproduction; socio-technical practices; Business; Costs; Customer service; Information services; Internet; Investments; Knowledge management; Social network services; Web sites; Wikipedia;
Conference_Titel :
Technology and Society, 2008. ISTAS 2008. IEEE International Symposium on
Conference_Location :
Fredericton, NB
Print_ISBN :
978-1-4244-1669-1
Electronic_ISBN :
978-1-4244-1670-7
DOI :
10.1109/ISTAS.2008.4559754
