Title :
Analysis and Assessment on Risks of Enterprise-Customer Collaborative Innovation
Author :
Jin MingHua ; Zhang Xue
Author_Institution :
Sch. of Manage., Harbin Univ. of Commerce, Harbin, China
Abstract :
Enterprise-customer Collaborative innovation is an effective way for enterprise to accumulate and innovate knowledge. This paper analyzes key risk factors existed in enterprise-customer collaborative innovation process, establishes matter element model for risk assessment, illustrates the usage of model and comes up with qualitative and quantitative assessment for the risk level of enterprise-customer collaborative innovation, which will provides new measures and a train of thought for risk decision-making in collaborative innovation process.
Keywords :
commerce; customer relationship management; risk management; collaborative innovation process; enterprise-customer collaborative innovation; matter element model; risk assessment; risk decision making; risk factors; Collaboration; Innovation management; Knowledge management; Large-scale systems; Manufacturing processes; Radiofrequency interference; Risk analysis; Risk management; Technological innovation; Technology management;
Conference_Titel :
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-4638-4
Electronic_ISBN :
978-1-4244-4639-1
DOI :
10.1109/ICMSS.2009.5300926
