E-Government Websites Evaluation Using Correspondence Analysis

Some websites are currently listing huge information overloads, with new and emerging ICT capabilities, and with a shortage of information management skills and human expertise. Additionally, various features of information categories and user services are provided in there. E-Government websites in developing countries are a type of the complex websites mentioned above. However, little work is found to evaluate the huge contents of e-Government websites services in this sense. The e-government website design mainly concentrates on website features that would enhance its usability with designer centric approach. A few of them answer why some web design is better than others to facilitate users´ information seeking and others services providing. The goal of the research presented in this paper is to explore concepts and models for huge contents websites for developing countries by investigating the characteristics and motivates of the users in browsing the sites to seek information and use others services. We explore the concept by investigating users of e-Government websites of the central government of Indonesia with correspondence analysis.