• DocumentCode
    2073754
  • Title

    Evaluating negotiation support systems: a conceptualization

  • Author

    Bui, Tung X.

  • Author_Institution
    Hong Kong Univ. of Sci. & Technol., Kowloon, Hong Kong
  • Volume
    4
  • fYear
    1994
  • fDate
    4-7 Jan. 1994
  • Firstpage
    316
  • Lastpage
    324
  • Abstract
    This paper proposes a framework for evaluating negotiation support systems (NSS). In particular, it suggests that researchers should look beyond the usual rational/instrumental perspective, and take into consideration normative/social-emotional factors. Based on a theory of normative reasoning and emotions, we derive a set of NSS functional requirements and five hypotheses to test the effectiveness of NSS.<>
  • Keywords
    behavioural sciences; decision support systems; human factors; social sciences; conceptualization; instrumental perspective; negotiation support systems; normative reasoning; rational perspective; social-emotional factors;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    System Sciences, 1994. Proceedings of the Twenty-Seventh Hawaii International Conference on
  • Conference_Location
    Wailea, HI, USA
  • Print_ISBN
    0-8186-5090-7
  • Type

    conf

  • DOI
    10.1109/HICSS.1994.323483
  • Filename
    323483