Title :
Moving from paper-based to digital documents: case study of public defenders using case management and legal research tools
Author :
Elliott, Margaret S.
Author_Institution :
Dept. of Inf. & Comput. Sci., California Univ., Irvine, CA, USA
Abstract :
The paper presents a study of the influence of computers on job productivity, job satisfaction and quality of work. Results of a combined qualitative and quantitative study of the use of personal computers (PC)s in a public defender (PD)´s office in Los Angeles County (USA) for legal research and case management me discussed. A survey was administrated to 56 PDs and 25 qualitative interviews were completed. It is concluded that the expedient fashion in which legal documents must be prepared in the criminal courts lends itself well to the acceptance of computer innovation by the PDs, and that this innovation requires a reskilling of the professional role of a PD
Keywords :
document handling; law administration; microcomputer applications; office automation; professional aspects; Los Angeles County; PD; USA; case management; case study; computer innovation; criminal courts; digital documents; job productivity; job satisfaction; legal documents; legal research tools; personal computers; professional role; public defenders; qualitative interviews; quality of work; reskilling; Auditory system; Cities and towns; Computer aided software engineering; Information technology; Law; Legal factors; Oceans; Productivity; Sea measurements; Technology management;
Conference_Titel :
System Sciences, 1997, Proceedings of the Thirtieth Hawaii International Conference on
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-7743-0
DOI :
10.1109/HICSS.1997.665491
