• DocumentCode
    2091953
  • Title

    Notice of Retraction
    Total Quality Management

  • Author

    Yu Zheng ; Haifeng Zhao ; Yu Zheng ; Haifeng Zhao

  • Author_Institution
    Sch. of Econ. & Manage., Tongji Univ., Shanghai, China
  • fYear
    2009
  • fDate
    20-22 Sept. 2009
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    Notice of Retraction

    After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.

    We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

    The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

    The purpose of this paper is primarily identifying the critical quality factors by interpreting the consensus amongst TQM organizations. The various components of the paper [definition of TQM, Principle of TQM, Process of TQM, and key elements of TQM.] are already defined on the style sheet, as illustrated by the portions given in this document.
  • Keywords
    organisational aspects; total quality management; TQM definition; TQM organizations; TQM principle; TQM process; critical quality factors; total quality management; Councils; Customer satisfaction; Decision making; Educational programs; Management training; Monitoring; Problem-solving; Q factor; Quality management; Total quality management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management and Service Science, 2009. MASS '09. International Conference on
  • Conference_Location
    Wuhan
  • Print_ISBN
    978-1-4244-4638-4
  • Type

    conf

  • DOI
    10.1109/ICMSS.2009.5301742
  • Filename
    5301742