Title :
Techniques for requirements elicitation
Author :
Goguen, Joseph A. ; Linde, Charlotte
Author_Institution :
Comput. Lab., Oxford Univ., UK
Abstract :
The authors survey and evaluate techniques for eliciting requirements of computer-based systems, paying particular attention to dealing with social issues. The methods surveyed include introspection, interviews, questionnaires, and protocol, conversation, interaction, and discourse analyses. The last three techniques grew out of ethnomethodology and sociolinguistics. They can elicit tacit knowledge by observing actual interactions in the workplace, and can also be applied to the system development process itself
Keywords :
human factors; professional aspects; social aspects of automation; software engineering; systems analysis; computer-based systems; conversation; discourse analyses; ethnomethodology; interaction; interviews; introspection; protocol; questionnaires; social issues; sociolinguistics; system development process; tacit knowledge; workplace; Bibliographies; Contracts; Cultural differences; Employment; Hardware; Knowledge engineering; Programming profession; Protocols; Software systems; Telecommunication computing;
Conference_Titel :
Requirements Engineering, 1993., Proceedings of IEEE International Symposium on
Conference_Location :
San Diego, CA
Print_ISBN :
0-8186-3120-1
DOI :
10.1109/ISRE.1993.324822
