Title :
E-Commerce in International Trade and Performance Evaluation of Supply Chain Strategic Alliance
Author :
Yu Bin ; Liu Huimin
Author_Institution :
Coll. of Bus. Adm., Zhejiang Univ. of Technol., Hangzhou, China
Abstract :
This article analyzes the characteristics of the performance evaluation of supply chain strategy alliance (SCSA) which is based on the e-commerce in international trade. It utilizes the theory of balance scorecard and the model of SCPR to propose the performance evaluation index system of supply chain strategic alliance. It is constructed from the angles of customer satisfaction, internal business processes, financial situation and learning and growth. The fuzzy comprehensive evaluation involves the fuzzy comprehensive evaluation factor set, evaluation grade set, the eigen value matrix of index, the degree of membership matrix, the weighing of index and the operation of fuzzy matrix, etc. This method is introduced into the area of the performance evaluation of supply chain strategic alliance.
Keywords :
eigenvalues and eigenfunctions; electronic commerce; fuzzy set theory; matrix algebra; supply chain management; balance scorecard; customer satisfaction; e-commerce; evaluation grade set; financial situation; fuzzy comprehensive evaluation factor set; fuzzy matrix operation; index eigen value matrix; internal business processes; international trade; performance evaluation index system; supply chain strategic alliance; Educational institutions; Electronic commerce; Environmental management; Fuzzy sets; Innovation management; International trade; Knowledge management; Performance analysis; Supply chain management; Supply chains;
Conference_Titel :
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-4638-4
Electronic_ISBN :
978-1-4244-4639-1
DOI :
10.1109/ICMSS.2009.5302081
