Title :
User driven design of a Web-based group support system
Author :
Romano, Nicholas C. ; Nunamaker, Jay F. ; Briggs, Robert O.
Author_Institution :
Karl Eller Graduate Sch. of Manage., Arizona Univ., Tucson, AZ, USA
Abstract :
The paper describes the need for virtual workspaces and focuses on the user driven design of GroupSystems for the World Wide Web (GSWeb). GSWeb is a Web based group support system (GSS) that was initially designed based on GroupSystems for Windows. The original Web based GSS was found to provide inadequate support for virtual work teams, i.e., real groups of people who used the system to collaborate although they were separated in space and time. To extend and redesign GSWeb to meet the needs expressed by users we drew upon feedback from users, interviews with hundreds of people, and over 10 years of experience with group support research, design, and development
Keywords :
Internet; groupware; human factors; user centred design; GSWeb; GroupSystems; Web based GSS; Web based group support system; World Wide Web; collaborative work; group support research; interviews; user driven design; virtual work teams; virtual workspaces; Collaboration; Collaborative software; Collaborative work; Employment; Humans; Information technology; Internet; Postal services; User centered design; Web sites;
Conference_Titel :
System Sciences, 1997, Proceedings of the Thirtieth Hawaii International Conference on
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-7743-0
DOI :
10.1109/HICSS.1997.665605
