An Evaluation Method of Knowledge Workers´ Competence Based on Triangular Fuzzy Number and AHP Algorithm

Author

Liu Jingfang ; Zou Ping ; Zhang Pengzhu ; Jia Zhaoqing

Author_Institution

Manage. & Econ. Coll., Kunming Univ. of Sci. & Technol., Kunming, China

fYear

2009

fDate

20-22 Sept. 2009

Firstpage

1

Lastpage

4

Abstract

With knowledge economy´ arrival, the evaluation of knowledge workers´ competence is an important problem that can remarkably influence competitiveness and development of an organization. Due to the complexity of evaluation index, the fuzziness and incompleteness of evaluation information, we proposed an evaluation method of knowledge workers´ competence based on triangular fuzzy number and AHP algorithm. The method is applied to evaluate knowledge workers´ competence combining the qualitative and quantitative method by introducing triangle fuzzy number and AHP algorithm. An example is shown. The method in the paper has achieved usability and flexibility for the complex evaluation of knowledge workers competence by comparing the method with fuzzy TOPSIS method.

Keywords

decision making; decision theory; econometrics; fuzzy set theory; knowledge management; microeconomics; number theory; organisational aspects; AHP algorithm; fuzzy TOPSIS method; knowledge economy; knowledge worker competence evaluation index method; multicriteria decision problem; organizational competitiveness; qualitative method; quantitative method; triangular fuzzy number; Customer service; Decision making; Educational institutions; Fuzzy set theory; Humans; Knowledge management; Nonhomogeneous media; Personnel; Technological innovation; Technology management;

fLanguage

English

Publisher

ieee

Conference_Titel

Management and Service Science, 2009. MASS '09. International Conference on

Conference_Location

Wuhan

Print_ISBN

978-1-4244-4638-4

Electronic_ISBN

978-1-4244-4639-1

Type

conf

DOI

10.1109/ICMSS.2009.5302457

Filename

5302457