A Framework of Knowledge Management for Mass Customization Internet-Based

Manufacturing industry is challenged with the task of mass customization in a timely and cost-efficient manner. Knowledge Management (KM) can provide a new approach needed to manage intellectual capital as a valuable organizational resource for supporting customized preferences, so a framework of knowledge management for Mass Customization (MC) was developed. Knowledge management makes mass customization a more viable strategy for manufacturers as they work to meet changing customer needs and desires. The purpose of this research is to establish a Knowledge management framework Internet-based for mass customization to effectively analyze knowledge, provide solutions, support customer customization, evaluate the data and advance mass customization level.