Title :
Risk Assessment of Customer Information in Telecommunication Industry
Author :
Yu, Zhengwei ; Wu, Yumei
Author_Institution :
Dept. of Syst. Eng., Beihang Univ., Beijing, China
Abstract :
A practical method of risk assessment aimed to analyze and evaluate the risks of data leakage protection related to customer information in telecommunication company is presented. This helps senior management in telecommunication industry to identify, analyze and properly treat the data leakage risks due to the complexity and diversities of business process and supportive information systems. The distribution view and flow view have been defined to describe and analyze the customer information which provides the basis for the risk assessment. A group of technical tests are proposed to find and verify the risky vulnerabilities which have been identified based on the method.
Keywords :
customer profiles; risk management; security of data; service industries; telecommunication industry; business process; customer information; data leakage protection; distribution view; flow view; risk assessment; risk vulnerability; senior management; supportive information systems; telecommunication industry; Communications technology; Companies; Information security; Personnel; Risk management; Testing; customer information; penetration test; risk assessment;
Conference_Titel :
Information Science and Management Engineering (ISME), 2010 International Conference of
Conference_Location :
Xi´an
Print_ISBN :
978-1-4244-7669-5
Electronic_ISBN :
978-1-4244-7670-1
DOI :
10.1109/ISME.2010.166
