Title :
Trustworthiness measurement methodology (TMM) for assessment purposes
Author :
Hussain, Farookh Khadeer ; Hussain, Omar Khadeer ; Chang, Elizabeth
Author_Institution :
Digital Ecosystems and Business Intelligence (DEBI) Institute, Curtin University of Technology, W.A., Australia. Email: Farookh.Hussain@cbs.curtin.edu.au
Abstract :
Quality assessment process is a very complex process. At the same time quality assessment is very vital and crucial for many business processes. In this paper we propose and explain trustworthiness measurement methodology, which is a generic method which can be used to determine the quality of service (QoS) of a given service provider and the quality of product (QoP) of a given product.
Keywords :
Australia; Context-aware services; Ecosystems; Flowcharts; Fluid flow measurement; Quality assessment; Quality of service;
Conference_Titel :
Service Operations and Logistics, and Informatics, 2007. SOLI 2007. IEEE International Conference on
Conference_Location :
Philadelphia, PA, USA
Print_ISBN :
978-1-4244-1118-4
Electronic_ISBN :
978-1-4244-1118-4
DOI :
10.1109/SOLI.2007.4383883
