Business and IT Alignment: What We Know and What We Don´t Know

A key success factor for a successful company in a dynamic environment is effective and efficient information technology (IT) supporting business strategies and processes. In recent surveys however IT executives consistently name IT to business alignment their top-concern. The alignment between business needs and IT capabilities is therefore still a prominent area of concern. This paper aims to contribute to the understanding of the alignment challenge by providing an overview of the development of business & IT alignment (BIA), the known insights and the still to be discovered considerations.