DocumentCode :
2124477
Title :
PDA-based wireless food ordering system for hospitality industry — A case atudy of Box Hill Institute
Author :
Patel, Keyurkumar J. ; Patel, Umesh ; Obersnel, Andrew
Author_Institution :
Centre for Inf. & Commun. Technol., Box Hill Inst., Box Hill, VIC
fYear :
2007
fDate :
26-28 April 2007
Firstpage :
1
Lastpage :
8
Abstract :
This study aims to promote a project carried out by final year undergraduate students and teaching staff, involving the design and development of a wireless food ordering system in the training restaurant run by students at Box Hill Institute, Australia. The study presents in-depth the technical operation of the fountains integrated wireless ordering system (FIWOS) including systems architecture, workings, limitations and future work. We believe that with the increased use of PDAs in restaurants, this application will become an important teaching and learning tool for hospitality educators and students. Using PDAs to coordinate food ordering can increase efficiency for restaurants and caterers by saving time, reducing human errors and by providing higher quality customer service. With the combination of simple design and readily available emerging communications technologies, we conclude that this system is an attractive learning and teaching solution for the hospitality industry and educators.
Keywords :
catering industry; computer aided instruction; customer services; electronic commerce; food products; mobile handsets; notebook computers; software architecture; teaching; wireless sensor networks; Box Hill Institute; PDA; customer service; fountains integrated wireless ordering system; hospitality industry; learning tool; mobile device; systems architecture; teaching; training restaurant; wireless food ordering system; Australia; Communication industry; Communications technology; Databases; Education; Food industry; Handheld computers; Industrial training; Personal communication networks; Personal digital assistants;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Wireless Telecommunications Symposium, 2007. WTS 2007
Conference_Location :
Pomona, CA
ISSN :
1934-5070
Print_ISBN :
978-1-4244-0696-8
Electronic_ISBN :
1934-5070
Type :
conf
DOI :
10.1109/WTS.2007.4563314
Filename :
4563314
Link To Document :
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