Title :
Research on the evaluation method for library service quality based on evolutionary neural network
Author :
Ping, Wang ; Taishan, Yan ; Qun, Chen
Author_Institution :
Libr., Hunan Inst. of Sci. & Technol., Yueyang, China
Abstract :
It is an important work for modern libraries to evaluate service quality scientifically. In this paper, the evaluation index system of library service quality is discussed and established firstly. Then, the evolutionary neural network is applied in evaluating library service quality, and an intelligent method to evaluate library service quality based on evolutionary neural network is proposed. The illustrational results show that we can realize a fast and accurate evaluation for library service quality by this method. It is helpful for libraries to promote the service quality and efficiency.
Keywords :
libraries; neural nets; quality management; evolutionary neural network; library service quality; modern libraries; Algorithm design and analysis; Educational institutions; Genetic algorithms; Indexes; Libraries; Training; Evolutionary Neural Network; Integrated Evaluation; Intelligent Method; Library Service Quality;
Conference_Titel :
Consumer Electronics, Communications and Networks (CECNet), 2012 2nd International Conference on
Conference_Location :
Yichang
Print_ISBN :
978-1-4577-1414-6
DOI :
10.1109/CECNet.2012.6202141