The Design and Implementation of Service System for Cluster Supply Chain

As a new type of management pattern, ”cluster supply chain” (CSC) can help SMEs to face the global challenges through all kinds of collaboration. However, a major challenge in implementing CSC is the gap between theory and practice in the field. The recent rapid commercialization and adoption of ”service” technologies has driven a process of transforming theory into practices. In an effort to provide a better understanding of this emerging phenomenon, this paper presents two key elements of cluster supply chain, including: an instanced model for cluster supply chain alliance (CSA), and the architecture of service supporting system. Cluster supply chain has propelled a structural change in buyers-intermediaries-sellers relationships, and accelerated internationalization of small- and medium-sized enterprises.