Title :
Perceived risk in E-commerce transaction conceptualisations and applications
Author :
Ruifei, Wang ; Bin, Li
Author_Institution :
School of Management, Zhejiang University, Hangzhou, China
Abstract :
This paper reviews the literature on consumer-perceived risk under E-commerce context over the past 15 years. It begins by describing new risk of new shopping mode—E-commerce, and the specific definition of consumer perceived risk. Then, it summarizes the risk-reduction strategies in the new mode of shopping, and the main application of E-commerce perceived risk. In the end of the paper, the reviewer suggests that researchers in this area may further modify the classic perceived risk mode from three aspects: sampling, modeling and measuring.
Keywords :
Banking; Biological system modeling; Business; Consumer behavior; Context; Electronic commerce; Internet; E-commerce; application; consumer behavior; perceived risk;
Conference_Titel :
Information Science and Engineering (ICISE), 2010 2nd International Conference on
Conference_Location :
Hangzhou, China
Print_ISBN :
978-1-4244-7616-9
DOI :
10.1109/ICISE.2010.5691224