Title :
Congruence of Business Ethics in Supplier-Buyer Relationships: A Social Identity Approach
Author_Institution :
Sch. of Manage., Zhejiang Univ., Hangzhou, China
Abstract :
Applying social identity theory, We aim to develop a Business Ethics Model (BEM) in Supplier-Buyer Relationships, to describe the relations between supply chain performance and congruence of business ethics perceived by suppliers themselves and corresponding buyers. Data was collected from a large multi-national corporation (MNC) in China branch and its 47 suppliers all over the country. Results show that business ethics is positively related to supply chain performance. More specifically, only when business ethics perceived by suppliers themselves is consistent with buyers´ perception of suppliers´ business ethics, positive relations between business ethics and supply chain performance can been verified. We close by discussing several important research and practical implications for the improvement of supplier-buyer relationships.
Keywords :
customer relationship management; ethical aspects; supply chain management; Business Ethics Model; business ethics; multinational corporation; social identity theory; supplier-buyer relationships; supply chain; Business communication; Crisis management; Economic forecasting; Employee rights; Environmental economics; Ethics; Identity management systems; Power generation economics; Supply chain management; Supply chains;
Conference_Titel :
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-4638-4
Electronic_ISBN :
978-1-4244-4639-1
DOI :
10.1109/ICMSS.2009.5303810