Performance Evaluation on Emergency Management of the Conflict Groups Social Events of Enterprises

Author

Cheng Chunmei ; Wang Zhihong ; Li Ming

Author_Institution

Dept. of Bus. Adm., Liaoning Tech. Univ., Huludao, China

fYear

2010

fDate

24-26 Aug. 2010

Firstpage

1

Lastpage

4

Abstract

From angle of the enterprise, according to the idears of strategic management of Balanced Scorecard(BSC), the paper focuses on the central of the emergency managerial system of the conflict groups social events and operational mechanism to construct the performance evaluation system. After that, according to the example of the strikes of Taxi companies in Chongqin, the paper made use of the multi-level fuzzy comprehensive appraisal(AHP & FCA)to give the performance evaluation.

Keywords

appraisal; decision making; emergency services; fuzzy set theory; organisational aspects; performance evaluation; risk management; strategic planning; Chongqin; Taxi companies; balanced scorecard; conflict groups social events; emergency management; multilevel fuzzy comprehensive appraisal; operational mechanism; performance evaluation; strategic management; Driver circuits; Indexes; Investments; Organizations; Performance evaluation; Technological innovation;

fLanguage

English

Publisher

ieee

Conference_Titel

Management and Service Science (MASS), 2010 International Conference on

Conference_Location

Wuhan

Print_ISBN

978-1-4244-5325-2

Electronic_ISBN

978-1-4244-5326-9

Type

conf

DOI

10.1109/ICMSS.2010.5576564

Filename

5576564