DocumentCode
2164343
Title
The Discussion of Collaboration Management of Tourism Services Supply Chain
Author
Zhang, Xi-Zhou ; Chen, Ying ; Cao, Hui
Author_Institution
Dept. of Transp. Eng., Huazhong Univ. of Sci. & Technol., Wuhan, China
fYear
2010
fDate
24-26 Aug. 2010
Firstpage
1
Lastpage
4
Abstract
According to the understanding of logistics supply chain and services supply chain to tourism service, this paper is going to discuss issues related to the collaboration management of tourism services supply chain (TSSC) and tourism services supply chain dynamics alliance. Through core enterprises´ coordination and integration of information and resources and each enterprise´s strategic alliance, win-win and common added value is achieved. The customers´ demands are better satisfied at the same time. The operation of TSSC in collaboration management is discussed from diversity of customers´ demands, travel agencies, hotels and restaurants, and several aspects, including information management, process management, capability management, services performance, government guarantees and the collaborative design of tourism transportation facilities. Setting up an effective TSSC would promote the development of China´s tourism and improve the competence of enterprises as well.
Keywords
design; government; information management; logistics; supply chain management; transportation; travel industry; capability management; collaboration management; collaborative design; enterprise strategic alliance; government guarantees; information management; logistics supply chain; process management; services performance; tourism services supply chain; tourism transportation facilities; Books; Cities and towns; Collaboration; Government; Information management; Supply chains; Transportation;
fLanguage
English
Publisher
ieee
Conference_Titel
Management and Service Science (MASS), 2010 International Conference on
Conference_Location
Wuhan
Print_ISBN
978-1-4244-5325-2
Electronic_ISBN
978-1-4244-5326-9
Type
conf
DOI
10.1109/ICMSS.2010.5576833
Filename
5576833
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