Title :
Knowledge management in offshore accounting outsourcing
Author :
Risman, Rosma Nadianti ; Aman, Aini ; Hamzah, Noradiva
Author_Institution :
Grad. Sch. of Bus., Univ. Kebangsaan Malaysia, Bangi, Malaysia
Abstract :
This paper aim to identify and understand the challenges that have to be faced by a small and medium offshore accounting outsourcing provider implementing knowledge management (KM). This study used interpretive in-depth single case study in order to understand the challenges and innovation in implementing the KM in company. Findings show that the middle manager plays an important role in managing challenge to implement KM by create innovations. This study will contribute to further understand the KM implementation in a small and medium company especially in offshore accounting outsourcing provider.
Keywords :
innovation management; knowledge management; management accounting; outsourcing; small-to-medium enterprises; KM; OAO; SME; innovation management; knowledge management; manager; small-and-medium offshore accounting outsourcing provider; Companies; Face; Finance; Knowledge transfer; Outsourcing; Technological innovation; accounting outsourcing; challenge; e-invoice; innovation; knowledge management; offshore; small provider;
Conference_Titel :
Information Retrieval & Knowledge Management (CAMP), 2012 International Conference on
Conference_Location :
Kuala Lumpur
Print_ISBN :
978-1-4673-1091-8
DOI :
10.1109/InfRKM.2012.6205027