Business Intelligence: Concepts, Issues and Current Systems

During the last decade, the interest in Business Intelligence (BI) has been highly increased as a result of its widely used concept. Generally, the concept of BI is confusing, yet, it can be defined as the acquisition and utilization of fact-based knowledge to improve a business strategic and tactical advantage in marketplace. Based on this understanding, a lot of organizations have implemented BI systems within their firm and many others on the way to implement it as well. However, there are some challenges and drawbacks face organizations and prevent them from obtaining the optimal benefits from BI systems; perhaps the most obvious reason is organizations´ readiness toward BI systems. This paper, discusses the term BI from different views, presents the concepts and ideas behind its applications and systems, and it gives more enlightening about the pros and cones of BI with a high focus on implementation challenges.