Title :
An ideological paradigm for computer systems evaluation
Author_Institution :
Div. of Comput. Technol., Nanyang Technol. Univ., Singapore
Abstract :
This paper presents a new paradigm to the post-implementation evaluation of computer systems. Drawing from the philosophy of the socio-technical approach, the method we describe is context sensitive and provides useful feedback to stakeholders, We suggest this is a viable “soft” alternative to monitoring and modelling in environments that are unstructured and user-centered
Keywords :
DP management; computer evaluation; computer installation; performance evaluation; computer systems; computer systems evaluation; ideological paradigm; monitoring; performance evaluation; post-implementation evaluation; socio-technical approach; systems management; Analytical models; Availability; Computerized monitoring; Degradation; Delay; Failure analysis; Management information systems; Performance analysis; State feedback; Throughput;
Conference_Titel :
Electrical and Computer Engineering, 1993. Canadian Conference on
Conference_Location :
Vancouver, BC
Print_ISBN :
0-7803-2416-1
DOI :
10.1109/CCECE.1993.332330
