Title :
Research on Service Innovation and Its Application in Telecommunication Corporations
Author :
Shen Xinjian ; Zhu Xin
Author_Institution :
Dept. of Logistic Manage., Guangxi Univ. of Technol., Liuzhou, China
Abstract :
The goal of this paper is to analyze the necessity of service innovation in telecommunication corporations, the four dimensional model of service innovation and the application of service innovation in telecommunication corporations. Firstly, we analyzed the definition of telecommunication service innovation and the necessity of service innovation in these corporations from three aspects. Then, we make a discussion about the four dimensional model of service innovation, which can help us to understand the definition and connotation of service innovation. Finally, we put forward the corresponding suggestions for the service innovation in telecommunication corporations basing on the analysis above.
Keywords :
telecommunication services; service innovation; telecommunication corporation; Circuits; Data communication; Environmental economics; Globalization; Innovation management; Logistics; Power generation economics; Technological innovation; Technology management; Telecommunication services;
Conference_Titel :
Management and Service Science, 2009. MASS '09. International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-4638-4
Electronic_ISBN :
978-1-4244-4639-1
DOI :
10.1109/ICMSS.2009.5304909
